Finding the right phone for an elderly parent can feel overwhelming. There are hundreds of options, and most reviews are written for tech enthusiasts — not for families trying to find something their 75-year-old mum can actually use.

We've put together this guide specifically for older adults and their families. Every phone on this list has been chosen because it's genuinely easy to use, reliable, and won't leave your loved one frustrated.

What to look for in a phone for an elderly person

Our top picks for 2026

2. Motorola Moto G55
Best simple smartphone — perfect for WhatsApp and video calls
Best for: Older adults who want to use WhatsApp, video call grandchildren, or use NHS and banking apps.
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3. Samsung Galaxy A26
Best mid-range option — big screen, long battery, Easy Mode
Best for: Older adults who are comfortable with smartphones but want something clean and simple.
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4. iPhone 16e
Best for Apple families — FaceTime, iMessage and Assistive Access
Best for: Families already using Apple devices who want seamless sharing and communication.
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Our recommendation

For most families, the Doro 6820 is the right choice for someone who just wants to call and text. For anyone who needs apps and internet access, the Motorola Moto G55 offers the best combination of simplicity and capability at a sensible price. If your family is already in the Apple ecosystem, the iPhone 16e makes family communication effortless.

Don't forget to set it up properly

Choosing the right phone is only half the job. The most common reason older adults give up on a new phone is that nobody showed them how to use it properly — large text wasn't set up, contacts weren't saved, and no one explained where to find things.

Before handing over the phone, make sure you've set up large text size, a simplified home screen with only the apps they need, emergency contacts and SOS, and their Wi-Fi and favourite contacts.

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Phone Friend makes setup simple

Free step-by-step guides tailored to your exact phone model — in plain English, no jargon. Perfect for setting up a new phone for an elderly parent.

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